Table of Contents

• Introduction
• Getting Started
  • How can I use OJS for my journal?
  • How can I use OMP for my press?
  • What technical infrastructure and expertise do I need?
  • Where can I find free or affordable hosting?
  • I want to start a new journal using OJS. Where do I start?
  • Can I use a single installation to manage a large number of journals?
  • Where can I find help and support?
• Software Features
  • How do I know if OJS / OMP / OPS is right for us?
  • Can I try your software?
  • Where can I find examples of OJS journals, OMP presses, and OPS servers?
  • Can I use OJS for the submission workflow only?
  • Is OJS only for open access journals?
  • Can I use OJS to publish newsletters and magazines?
  • Can I use OJS to publish conference proceedings? What happened to OCS?
  • Can I use OJS to publish books?
  • Does OJS support open peer review?
  • Can I use OJS in conjunction with Crossref?
• Editorial Workflow
  • Can a reviewer change a recommendation they already submitted?
  • How can a reviewer upload an attachment after the review has been submitted?
  • How do I cancel a new review round that was accidentally opened?
  • I’m an editor so why can’t I record an editorial decision?
  • How can I change the wording of reviewer recommendations?
  • Why did a user not receive a notification about a submission?
  • How do I make the galley file links appear in the issue table of contents?
  • Why are the HTML galley files not being displayed or identified properly?
  • How do I delete an article from OJS?
  • How do I disable submissions for my journal or press?
• Journal Setup and Management
  • How can I create a unique look for my journal, press, or server website?
  • How do I add a sidebar block?
  • I uploaded a new image on my site. Why does the old image still appear?
  • How can I upload public files to our journal site?
  • Why are search results not complete on my site?
  • How can I create a site-wide search on a multi-journal installation?
  • How can I use a continuous publishing model in OJS, where articles are published as soon as they are ready?
  • How can I start using DOIs?
  • Why is my site not being indexed by Google Scholar?
• Users and Roles
  • How do I prevent users from self-registering?
  • I lost/forgot my password. How do I retrieve it?
  • A user can’t reset their password. What do I do?
  • When I try to log in, why am I sent back to the login page?
  • How can I turn off notifications?
  • Why am I getting a “You don’t currently have access to that stage of the workflow” error?
  • Why can’t I delete a user’s account?
  • Why can’t I edit a user?
  • How do I send a message to my site’s users?
  • What can I do about fake user accounts on my site?
  • How do I add another site Administrator?
  • How can I retrieve the site Administrator password?
• Installing and Upgrading
  • Where can I find help upgrading my site?
  • What does this database error mean that I receive after completing installation?
  • How should file permissions be set on my installation?
• Site Administration
  • How can I create a backup of my site?
  • How can I move an installation to a different server?
  • How do I know what version of the software I’m using?
  • How can I remove “index.php” from the URLs in OJS?
• Errors and Troubleshooting
  • Why do I get an error message when I try to upload a file?
  • How do I fix this strange text on my site that looks like ##navigation.journalHelp##?
  • Why do characters appear strangely on my site?
  • How can I prevent spam?
  • What does this confusing error message mean?
• About PKP
  • What is the Public Knowledge Project?
  • Is your software really free?
  • How do you afford to develop and maintain your software?
  • How much does your software cost to develop?
  • Can I modify your code?
  • How can I contribute to development or develop a plugin?
  • Where do you announce security vulnerabilities?
  • How can I report a security vulnerability?